Advertisement

Frequently Asked Questions

What services does Urban Company offer?

Urban Company offers a diverse range of at-home services tailored to individual needs. These include beauty and wellness treatments, home repairs, cleaning services, and fitness training. The platform connects users with professional and experienced service providers, allowing bookings for home, health, and beauty services with convenience and quality through the app.

Is Urban Company available in my city?

Urban Company operates in multiple cities across various countries such as India, Australia, Singapore, and the UAE. To determine if services are available in your location, you can download the app and input your location details. The app will then display the available services and professionals in your area.

How does Urban Company ensure the quality of its service providers?

Urban Company ensures high service quality by thoroughly vetting all providers through a strict selection process that includes background checks and skill evaluations. Service providers receive ongoing training to uphold high standards. Customer feedback is actively collected and monitored to promote continuous improvement and customer satisfaction, establishing Urban Company as a dependable provider of at-home services.

What is the pricing structure for services on Urban Company?

Urban Company offers transparent, upfront pricing with no hidden charges. Each service is assigned a clear price listed on the app prior to booking. Prices can vary depending on the complexity or customization of the service, and detailed pricing breakdowns are often available within the app so users know exactly what they are paying.

How can I book a service on Urban Company?

Booking a service via Urban Company is straightforward and easy. After downloading the app, select the desired service, pick from available professionals, and choose a convenient time for the appointment. The app provides real-time updates and notifications, enabling users to track their bookings and communicate directly with the service provider if needed.

You May Like