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Frequently Asked Questions

What features does myStop® Mobile offer to users?

myStop® Mobile provides real-time tracking of public transit vehicles, enabling users to see the exact locations of buses and trains. It includes trip planning functionality, alerts for service changes or delays, and the option to save favorite routes for quick access. Users also receive notifications about arrival times to ensure they do not miss their rides.

Is myStop® Mobile available for both Android and iOS devices?

Yes, myStop® Mobile is available for download on Android and iOS platforms. You can find the app on the Google Play Store for Android devices and the Apple App Store for iOS devices, making it accessible across a wide range of smartphones and tablets.

Does myStop® Mobile require an internet connection to function?

Yes, an active internet connection is necessary for myStop® Mobile to provide real-time updates and accurate transit information. Without internet connectivity, users may not receive the latest schedule changes, vehicle locations, or alerts, which are important for effective trip planning and tracking.

Can I customize notifications and alerts in myStop® Mobile?

Absolutely. myStop® Mobile allows users to customize notifications based on their preferences. Users can select alerts for specific routes or stops, set reminders for departure times, and receive notifications about service disruptions or delays, enhancing convenience and user experience.

Is there any cost associated with using myStop® Mobile?

myStop® Mobile is free to download and use, offering core features at no cost. However, data charges from your mobile carrier may apply when accessing real-time data and updates. It is advisable to check with your carrier regarding any potential data costs.

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