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Frequently Asked Questions

What features does the USPS MOBILE® app offer?

The USPS MOBILE® app provides a variety of features to simplify mail management. Users can track packages, schedule pickups, locate USPS branches, calculate postage, and hold mail services for vacations. Additionally, it offers access to informed delivery, enabling users to preview incoming mail and manage deliveries conveniently.

Is the USPS MOBILE® app free to use?

Yes, the USPS MOBILE® app is free to download and use with no subscription fees or hidden charges. Users should be aware that standard data charges from their mobile provider may apply when using mobile data instead of Wi-Fi.

How secure is my personal information on the USPS MOBILE® app?

The app emphasizes user privacy and data security by employing advanced encryption techniques to safeguard personal and transaction information. USPS follows strict privacy policies and complies with federal regulations to ensure responsible data handling.

Can I use the USPS MOBILE® app to send packages internationally?

Yes, the app supports international shipping management. Users can calculate international postage, track packages overseas, and access customs documentation. It is advised to verify specific international shipping restrictions and requirements for the destination country prior to sending.

What devices are compatible with the USPS MOBILE® app?

The app is compatible with most Android devices running Android 5.0 or later and iOS devices with iOS 11.0 or later. Keeping the device's operating system updated is recommended for optimal performance and accessing the latest features.

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