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Frequently Asked Questions

What is Public Storage and how does it work?

Public Storage is a mobile app designed to help users manage storage unit rentals. It enables searching for available units, making reservations, paying bills, and accessing accounts anytime and anywhere. The app also offers features like unit access information and customer support to simplify the storage experience.

Is the Public Storage app free to use?

Yes, the Public Storage app is free to download and use. Users are responsible for paying for the storage units they rent. The app itself does not charge any fees, but costs vary based on location, size, and unit availability.

Can I make payments through the Public Storage app?

Absolutely. The app provides a secure payment system that allows users to pay their storage rent directly through the app. Users can store payment details securely, set up recurring payments, and manage various payment methods easily.

What security features does the Public Storage app offer?

The app includes strong security features to protect user data and privacy. It uses encryption for securing transactions and personal information. Additionally, it requires authentication to access account information, ensuring only authorized users can manage units and payments.

How can I find a storage unit using the Public Storage app?

Finding a storage unit is straightforward. Users can search by entering their city or zip code. The app displays nearby facilities with available units, including details like unit sizes and prices, helping users compare options and choose the best fit.

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