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Frequently Asked Questions

What is ParentSquare and how does it work?

ParentSquare is an all-in-one communication platform for K-12 schools to connect with parents, students, and staff. It provides features like messaging, announcements, event scheduling, and forms. Users can access it via web or mobile app, facilitating easy communication and collaboration between schools and families.

Is ParentSquare secure and private for users?

Yes, ParentSquare emphasizes security and privacy. It adheres to FERPA and COPPA regulations to protect student data. The platform employs encryption and secure servers to safeguard information, ensuring that parent and staff data remain confidential.

Can I customize notifications in ParentSquare?

Yes, users can personalize their notification settings. Notifications can be received through email, SMS, or the app itself. Users can also set preferences for different types of communications to receive only relevant updates and alerts.

What devices are compatible with ParentSquare?

ParentSquare works across various devices. It can be accessed via any web browser on desktops or laptops. The mobile app is available for both Android and iOS devices, making it accessible on a wide range of platforms.

How can I get support if I encounter issues with ParentSquare?

Support options include the Help Center available through the app or website, offering guides and FAQs. Additionally, users can contact customer support via email or phone for personalized assistance with any support issues.

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