Vivid Seats is a mobile app and online marketplace where users can buy and sell tickets for sports events, concerts, theater, and other live entertainment. Users can browse a wide selection of events, compare prices, and purchase tickets directly via their smartphone or computer. The platform offers an easy-to-use interface, secure payment options, and a rewards program for frequent buyers.

Yes, buying tickets through Vivid Seats is safe and dependable. The platform guarantees all tickets are authentic and will arrive before the event. They provide a 100% buyer guarantee that offers a full refund if an event is canceled. Secure payment processing and dedicated customer support are also part of their services.

The Vivid Seats Rewards Program is a loyalty initiative where users earn rewards credits each time they purchase tickets. These credits can be applied to future purchases, helping regular buyers save money. The program is free to join, and users can start earning rewards immediately after signing up and making their first purchase.

Yes, users can sell tickets on Vivid Seats. The platform allows ticket owners to list their tickets for sale, set their own prices, and sell to other users. Vivid Seats takes a small commission from sales. The app provides tools for easy uploading and management of ticket listings, making it a convenient selling option.

If you experience problems with your tickets, such as not receiving them on time or problems at the event venue, you should contact Vivid Seats customer service promptly. They provide support via phone and email, with a team known for being responsive and helpful. Their goal is to resolve issues quickly to ensure customer satisfaction.