Viator Tours & Attractions is an all-in-one app offering travelers a wide selection of tours, activities, and attractions worldwide. Users can browse and book experiences directly within the app, facilitating trip planning and discovery. It includes reviews, photos, and detailed descriptions to assist users in making informed choices.

Booking on Viator is simple and user-friendly. After selecting a tour or activity, users can view available dates, times, and prices. They then proceed to a secure checkout to make the payment via various methods. Confirmation emails are sent with details and instructions for redeeming the booking.

Viator maintains transparency in pricing, and typically there are no hidden fees. The listed price covers taxes and service charges. Users should review the 'What’s Included' section of each listing to fully understand what is covered and if additional costs, such as gratuities or extras, apply.

Yes, Viator allows flexible cancellation and modification options for most bookings. Users can manage their reservations via the 'My Bookings' section in the app or website. Since cancellation policies differ by activity, it is important to review the terms for each booking for specific conditions and timeframes.

Viator offers comprehensive customer support accessible through chat, email, or phone within the app. Support is generally available 24/7 to assist with booking inquiries, cancellations, or issues experienced during the activity. Users should check the app for specific contact details and support hours.