Pros
- User-friendly interface facilitating easy navigation
- Wide-ranging hotel search and booking functionalities
- Loyalty program rewards frequent travelers
- Exclusive discounts and deals for members
- 24/7 customer support available
Cons
- Limited hotel choices in less popular areas
- Occasional app crashes reported by users
- Some features depend on stable internet connection
- Points redemption process may be confusing
- Not all hotels are part of the loyalty program
