The Aetna Health app provides a comprehensive set of features to assist users in managing their health and insurance needs. These features include access to your insurance ID card, tracking claims and payments, finding in-network doctors and facilities, viewing benefits and coverage details, and estimating costs for medical procedures. Additionally, the app integrates with Apple Health for a more complete view of your health.

Yes, the Aetna Health app is free to download and use for all Aetna members. Some functionalities may require specific coverage or benefits, so it's important to review your plan details to see which services are available. The app itself does not charge any fees, but standard data rates from your mobile carrier may apply.

The app employs strong security measures such as data encryption, secure login procedures, and regular updates to address vulnerabilities. Users are advised to create strong, unique passwords and enable biometric authentication if available. Aetna’s privacy policy explains how your data is used and secured.

Yes, the app allows you to manage prescriptions effectively. You can refill medications, view your medication history, locate nearby pharmacies, receive refill reminders, and set up notifications to alert you when it’s time to take your medication, helping you stay on track with your health regimen.

If you face technical problems, first ensure your app is updated to the latest version. You can also try restarting your device or reinstalling the app. If issues persist, Aetna offers customer support through their website and within the app where you can report problems and get further help.