MDLIVE is a telehealth application that connects users with board-certified physicians 24/7 via smartphone, tablet, or computer. After downloading the app and creating an account, users can schedule virtual consultations for various non-emergency medical issues. The service offers convenience and flexibility, especially outside traditional clinic hours.

No, MDLIVE is not intended to replace emergency medical services. It is suitable for non-emergency conditions like colds, flu, allergies, and minor illnesses. For life-threatening situations, users should seek immediate help from emergency services or visit the nearest emergency room. MDLIVE is best suited for routine consultations and medical advice.

MDLIVE safeguards your personal data using industry-standard encryption and privacy protocols. The platform complies with HIPAA regulations to protect health information. Sessions are confidential, and MDLIVE is dedicated to data security. Users should also ensure their device security to further protect their privacy.

Yes, during a consultation, MDLIVE doctors can prescribe medications if appropriate. Prescriptions can be sent directly to your preferred pharmacy for pickup. However, the platform cannot prescribe controlled substances or medications requiring a physical examination. This service simplifies managing minor health conditions needing medication.

MDLIVE collaborates with many insurance providers, which may cover part or all of the consultation costs. It is advisable to verify coverage details with your insurance company. Even without insurance, MDLIVE offers competitive pricing, making the service accessible to a broad user base.