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Frequently Asked Questions

What is Doctor On Demand and how does it work?

Doctor On Demand is a telemedicine application that connects you with board-certified doctors, therapists, and medical experts via video calls. After downloading the app, you can create an account, choose the type of care you need, and schedule an appointment at your convenience. It offers services ranging from urgent care to mental health support, all accessible through your smartphone.

Is Doctor On Demand covered by insurance?

Many insurance plans cover visits to Doctor On Demand. It is recommended to verify with your insurance provider whether your plan includes telehealth services. Additionally, the app allows you to input your insurance information during setup to review your coverage details and potential out-of-pocket expenses.

What kind of medical issues can Doctor On Demand handle?

Doctor On Demand can treat various non-emergency medical issues, including cold and flu symptoms, skin problems, eye issues, mental health concerns, and chronic condition management. It is not suitable for emergencies or life-threatening situations, for which in-person immediate care should be sought.

How much does a visit cost without insurance?

Without insurance, Doctor On Demand offers transparent pricing. A typical medical visit costs approximately $75, while therapy and psychiatric sessions vary depending on the provider. The app displays clear pricing information before booking to avoid surprises.

Is Doctor On Demand available 24/7?

Yes, Doctor On Demand is accessible 24/7, allowing you to schedule appointments at any time that suits your schedule. Its round-the-clock availability ensures you can obtain care whenever needed, whether late at night or during busy days, enhancing convenience and accessibility.

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