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Frequently Asked Questions

What is OptumRx and what services does it offer?

OptumRx is a comprehensive pharmacy care services application designed to effectively manage prescription medications. Its features include medication home delivery, easy prescription refills, access to a large network of pharmacies, medication history tracking, refill reminders, and cost-saving opportunities, all aimed at enhancing the user’s pharmacy experience.

How can I set up and manage my prescriptions with OptumRx?

To set up and manage prescriptions with OptumRx, download the app and register or log in using your member ID. After logging in, you can transfer prescriptions, order refills, and arrange for home delivery. The app provides a user-friendly interface to manage these functions efficiently for a smooth and organized experience.

Is OptumRx available for both Android and iOS devices?

Yes, OptumRx is available on both Android and iOS platforms. Users can download the app from the Google Play Store for Android devices and from the Apple App Store for iOS devices. The app offers a seamless experience across both operating systems, ensuring convenient access to pharmacy services regardless of device type.

Can OptumRx help me save money on my medications?

OptumRx provides several features to help users save money on medications, including information on generic alternatives, discounts, and cost-saving programs. Users can compare prices across pharmacies and choose home delivery, which may offer additional savings. These features assist in managing medication costs effectively.

How secure is my personal and medical information with OptumRx?

OptumRx prioritizes the security of users' personal and medical data by employing advanced encryption technologies and strict privacy policies. The app complies with healthcare regulations such as HIPAA, ensuring all user information is handled with confidentiality and privacy, giving users peace of mind.

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