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Frequently Asked Questions

What is ParkChicago® and how does it work?

ParkChicago® is a user-friendly mobile app designed to streamline parking in Chicago. It enables users to pay for metered parking directly via their smartphones. Once installed, users can find parking spots, manage their parking sessions, and extend parking time remotely, eliminating the need for cash or physical meters.

Is ParkChicago® available for both Android and iOS devices?

Yes, ParkChicago® can be downloaded on both Android and iOS devices. It is available on the Google Play Store and the Apple App Store, making it accessible for most smartphone users in Chicago.

Are there any fees associated with using ParkChicago®?

While downloading the ParkChicago® app is free, there may be convenience or service fees for certain transactions. Users should review the app’s terms to understand any additional costs when paying for parking.

How secure is my payment information on ParkChicago®?

ParkChicago® uses strong encryption and security protocols to protect users' payment data during transactions. Users can trust that their sensitive information is safeguarded against unauthorized access.

Can I use ParkChicago® to find parking availability in real-time?

Yes, the app provides real-time updates on parking availability, helping users locate open parking spots throughout Chicago. This feature is especially helpful in busy areas, saving time and reducing frustration.

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