Favor is a mobile food delivery service designed specifically for residents of Texas. It links users with local restaurants and personal delivery assistants called "Runners" who pick up meals and deliver them directly to customers' doors. Customers can browse an array of nearby eateries, place orders, and monitor delivery progress in real-time. The platform features an easy-to-use interface that simplifies ordering food from your favorite local restaurants and enjoying meals conveniently at home.

Favor mainly serves major cities and urban regions within Texas. It covers many large cities such as Austin, Dallas, Houston, and San Antonio, but coverage in smaller towns or rural areas may be limited. Customers are encouraged to verify service availability in their specific location via the app or website before placing an order. The service area is continuously expanding, with more locations added regularly.

Delivery fees are based on the distance between the restaurant and the delivery address, plus a recommended tip for the Runner. The fees are clearly shown during checkout, allowing customers to see the total cost before confirming their order. Occasionally, promotions or discounts may reduce delivery charges, providing economical options for frequent users. It’s recommended to look out for such deals.

Favor accepts multiple convenient payment options, including all major credit and debit cards such as Visa, MasterCard, and American Express. Users can securely save their payment details in the app for quicker checkouts. Cash payments are not accepted, with the platform emphasizing a seamless, contactless transaction process to ensure safety and efficiency.

In case of any problems with your order, the Favor app offers an easy way to seek assistance. Customers can contact customer support through the app or website to report issues like incorrect or missing items. The customer service team is known for being responsive and resolving issues promptly. Additionally, users can submit feedback and rate their experience to help improve the service.