The U-Haul app is a comprehensive tool designed to make renting moving equipment, trailers, and trucks easier. It allows users to reserve equipment, locate nearby U-Haul locations, and manage reservations directly from their mobile devices. The app also offers options for self-pick-up and return, providing greater flexibility and convenience for the moving process.

The self-pick-up and self-return features enable users to handle their U-Haul rentals independently. After reserving equipment through the app, users can pick up their rental by verifying their identity via their smartphone and collecting vehicle keys from a designated pickup point. Upon finishing, users can return the equipment by following the app's instructions, with billing processed automatically and without needing in-person assistance.

While aiming for transparency, the U-Haul app users should be aware of possible extra charges such as mileage fees, fuel costs, and late return penalties. It is important to carefully review reservation details and terms of service before confirming. The app provides a detailed cost breakdown to help users understand all potential charges in advance.

Yes, users can modify or cancel reservations directly within the app. They can change rental dates, times, and locations as necessary. However, cancellation policies may differ, and additional fees could apply depending on the timing and details of the cancellation. It’s advisable to review the app’s terms to avoid unexpected charges.

The U-Haul app is designed to be user-friendly, with an intuitive interface guiding users through the rental process. First-time users will find helpful tips and customer support options to assist with any questions. The navigation is simple, making key functions like booking, tracking, and returning rentals easy to access and use.