TrueCar is an online automotive marketplace that connects car buyers and sellers. It offers a platform where users can view, compare prices for new and used cars, and access data from dealerships nationwide. Users can search for specific models, see pricing trends, and learn what others have paid for similar vehicles. TrueCar's goal is to increase transparency and simplify the car buying process by providing detailed price information and connecting users with certified dealers.

Yes, TrueCar is free for consumers. The platform earns revenue through partnerships with dealerships, which pay a fee when a sale occurs through TrueCar. Users can browse listings, compare prices, and utilize various tools without incurring any costs, making car shopping more affordable and less pressured than traditional methods.

Pricing data on TrueCar is based on information from a network of over 16,000 dealers. The prices reflect actual transactions and current market trends, providing a reliable estimate of what you might expect to pay. Nonetheless, prices can differ depending on location, dealer incentives, and vehicle availability. While TrueCar strives to provide accurate and up-to-date information, it’s advisable to verify prices directly with the dealer.

Yes, TrueCar offers a trade-in feature. Users can input details about their vehicle, including make, model, year, and condition, to receive an estimated trade-in value. This estimate can help reduce the amount payable on a new vehicle. However, the final trade-in offer is made by the dealership after a physical inspection.

TrueCar provides customer support to assist users throughout their car purchasing journey. If issues arise or questions occur, users can contact their support team via phone or email. Additionally, TrueCar has a network of certified dealers trained to offer a smooth, hassle-free experience. It is recommended to reach out to TrueCar's customer service for help or to resolve any problems during your car shopping experience.