HomeWAV is a communication application that allows inmates to have video and voice calls with their loved ones. Users can schedule calls, send messages, and share photos. The app requires account creation, adding funds for calls, and scheduling sessions according to facility guidelines. It is designed to provide a secure and monitored means of maintaining connections with incarcerated individuals.

Yes, HomeWAV employs strict security measures to ensure all communications are secure and monitored. The app adheres to correctional facility regulations, meaning all interactions are recorded and reviewed to prevent misuse. Users should be aware that privacy is limited due to the nature of the service, and communication is subject to monitoring by facility authorities.

To add funds, log into the app and go to the account or billing section. Funds can be added using a credit or debit card. The app provides detailed instructions on managing your funds to ensure sufficient balance for calls and messages. It's important to monitor your spending to avoid running out of funds during important communications.

Yes, you need a compatible Android or iOS device with a stable internet connection. The device must have a working camera and microphone for video and audio calls. Keep your device's operating system updated to prevent compatibility issues. Using headphones is also recommended for clearer audio.

No, HomeWAV is not a free service; costs are involved for calls and messages. Users must add funds to their accounts before communicating. Pricing varies based on the facility's location and the chosen service. While the app is free to download, maintaining communication requires a prepaid balance.