Advertisement

Frequently Asked Questions

What is 1800 Contacts - Lens Store and how does it work?

1800 Contacts - Lens Store is an application designed to simplify the online ordering of contact lenses. It enables users to browse a wide selection of contact lenses, compare prices, and place orders directly from their smartphone or tablet. The app features functionalities such as prescription renewal, reorder reminders, and access to customer support. Users can upload their prescriptions, and the app will recommend suitable contact lens options, making the purchasing process efficient and hassle-free.

Is the 1800 Contacts app free to use?

Yes, the 1800 Contacts - Lens Store app is available for free download and use. There are no ongoing subscription fees or hidden charges for using the app itself. Users only pay for the contact lenses they purchase through the app. Its main advantages include a user-friendly interface and streamlined management of contact lens orders without extra software costs.

What payment methods does 1800 Contacts accept?

The app accepts multiple payment options for user convenience. Customers can pay using major credit cards such as Visa, MasterCard, American Express, and Discover. It also supports PayPal and accepts FSA and HSA cards. The app employs encryption to ensure secure transactions and protect user data during payments.

Can I renew my contact lens prescription through the app?

Yes, the app provides a prescription renewal service. Users can complete an online vision test within the app, which is reviewed by a licensed optometrist. If deemed eligible, users can obtain a renewed prescription without visiting an eye doctor in person. This feature is particularly helpful for those with busy schedules or limited access to optometry services, simplifying the prescription update process.

What kind of customer support does 1800 Contacts provide?

1800 Contacts offers comprehensive customer support to assist with inquiries and issues. The app includes a help center with FAQs, troubleshooting guides, and easy access to contact options. Users can reach support via phone, email, or live chat for immediate assistance. The support team is responsive and helpful, ensuring a smooth user experience.

You May Like