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Frequently Asked Questions

What is Guidebook and how does it work?

Guidebook is a user-friendly application designed for creating and managing digital guides for events, conferences, or personal use. It allows customization of guides with schedules, maps, and multimedia content, accessible on both Android and iOS devices. Users can share guides easily with attendees or friends to ensure everyone has the necessary information.

Is Guidebook free to use or does it require a subscription?

Guidebook offers a free version with limited features suitable for personal use or small events. For larger events or organizations requiring advanced features such as analytics and custom branding, a subscription is necessary. Pricing depends on the event's size and scope, so users should evaluate their needs before subscribing.

Can I use Guidebook offline?

Yes, Guidebook supports offline access. Once a guide is downloaded, all content including schedules, maps, and multimedia can be accessed without an internet connection, which is useful for events in areas with limited connectivity or international travelers avoiding roaming charges.

How customizable are the guides in Guidebook?

Guides in Guidebook are highly customizable. Users can modify layout, add specific content like schedules, speaker bios, and interactive maps, and incorporate multimedia such as videos and images. Additionally, organizations can apply branding options to align the guide's appearance with the event theme or company identity, making it versatile for various applications.

What kind of support does Guidebook offer to its users?

Guidebook offers comprehensive support through multiple channels. Users can access a help center with articles and tutorials, contact customer support via email or phone, and for paid plans, benefit from dedicated account managers and priority support to resolve issues promptly and ensure a smooth experience.

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