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Frequently Asked Questions

What is Root: Better car insurance and how does it work?

Root: Better car insurance is an innovative app providing personalized car insurance rates based on your actual driving behavior. It uses smartphone technology to track driving habits over a test period, allowing safe drivers to potentially save up to 52%. It simplifies the process by removing lengthy forms and bases rates on real data rather than demographics.

How does Root determine my insurance rate?

Root determines your insurance rate mainly through your driving behavior. After downloading the app, it monitors habits such as braking, speed, and turns over several weeks. The collected data is analyzed to generate a personalized insurance quote. Safer driving results in greater savings, offering a fairer alternative to traditional insurance models.

Is my driving data safe with Root?

Yes, Root prioritizes privacy and employs advanced encryption to protect your driving data. The app only collects essential information needed to evaluate driving performance and offer quotes. Root does not sell your personal data to third parties, ensuring your information remains confidential and is only used for insurance rate calculations.

Can I use Root insurance if I have a poor driving record?

Although Root mainly rewards good drivers, individuals with less-than-perfect records can still apply. However, their rates may not be as competitive compared to safer drivers. Root encourages all users to improve their driving for the chance to benefit from lower rates in the future and offers feedback to help enhance driving habits.

What are the eligibility requirements to use Root?

To be eligible for Root, you must own or lease a vehicle and have a valid driver’s license. The service is available only in certain states, so you need to reside in a state where Root operates. Additionally, you require a compatible smartphone to download the app and monitor your driving. Check Root’s website for the latest list of available states.

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