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Frequently Asked Questions

What features does the CarMax app offer?

The CarMax app offers a comprehensive platform for browsing a large inventory of used cars. Users can access detailed vehicle specifications, photos, and history reports. The app also includes a finance calculator, allows users to save favorite vehicles, schedule test drives, and locate nearby CarMax stores.

Is the CarMax app free to use?

Yes, the CarMax app is completely free to download and operate. There are no hidden fees or in-app purchases required. Users can browse, compare, and save their preferred vehicles at no cost, making it accessible for anyone interested in buying a used car.

Can I apply for financing through the CarMax app?

Absolutely! The app enables users to apply for financing directly through the platform. You can complete a credit application and get pre-qualified without impacting your credit score. This feature streamlines the car purchasing process by offering flexible financing options tailored to your needs.

How accurate are the vehicle listings and information on the app?

Vehicle listings on the CarMax app are highly accurate and are regularly updated. CarMax ensures all details such as specifications, mileage, pricing, and availability are current. Nonetheless, it’s recommended to contact CarMax directly or visit a store for the most recent information, especially for recent updates.

What should I do if I encounter issues with the app?

If you face any issues while using the CarMax app, try restarting the app or your device first. If problems continue, check for available updates in your app store. For further assistance, you can contact CarMax customer support through the app or their website for more detailed help.

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