SBB Mobile is an all-in-one mobile app for travelers using Switzerland's public transportation system. It provides real-time updates on train schedules, connections, and delays. Users can buy tickets directly within the app, access personal travel itineraries, and receive notifications about changes. The app also offers route planning features to find the quickest and most convenient travel options.

Buying tickets on SBB Mobile is easy: users select their journey, pick the required ticket type, and pay through the app using options like credit cards or Swiss payment services. Tickets are stored digitally within the app, removing the need for physical tickets and making it simple to access and present tickets during travel.

The basic features of SBB Mobile can be downloaded and used free of charge. However, purchasing tickets and accessing certain premium services may incur fees. While the app itself is free for core functions, ticket prices and booking fees depend on Swiss Federal Railways’ policies. It's recommended to check for any fees before completing transactions.

Yes, SBB Mobile supports planning trips across borders from Switzerland to neighboring countries. It provides details on international train schedules and connections, making it useful for European travel. Travelers should verify specific ticketing options and travel restrictions that may apply to international routes, as these can differ by destination and current travel advisories.

If you experience any problems or errors with SBB Mobile, first check the app's help section or FAQs for common solutions. For unresolved issues, contact SBB customer service via the app's support feature or the official SBB website. They offer assistance in multiple languages and can help resolve technical issues, ticketing concerns, or provide guidance on app functionalities.