Telebirr is a mobile payment platform that enables users to perform financial transactions using their smartphones. It supports money transfers, bill payments, and mobile top-up services. Users can link their bank accounts or deposit funds at designated agents to securely and conveniently transact.

Yes, Telebirr is accessible on both Android and iOS devices. The app can be downloaded from the Google Play Store for Android users and the Apple App Store for iOS users. It is designed to be user-friendly and compatible with a wide range of smartphones for a seamless experience.

Telebirr charges minimal fees for certain services such as money transfers and bill payments. Many transactions, including mobile top-ups and balance inquiries, are free. Users should review the fee structure within the app to understand specific costs.

Telebirr uses strong security measures, including encryption and secure servers, to safeguard users' financial data. Additional security features like two-factor authentication can be enabled. Users should keep their login credentials confidential and update the app regularly.

For problems with Telebirr, users can reach customer support through the app or official website. Support is available for technical issues, transaction disputes, and inquiries. The app also offers a help section with FAQs and troubleshooting tips.