thredUP is an online thrift store where users can buy and sell second-hand clothing and accessories. It offers a wide selection of brands at discounted prices and promotes sustainability by encouraging garment reuse. Users can browse, purchase, and manage sales through a single platform, making it convenient for both buyers and sellers. Customers can shop for high-quality, gently-used items or send in their own clothing to be sold.

Yes, thredUP guarantees that all listed items are authentic and meet quality standards. Each item undergoes a thorough inspection before being accepted for sale. The platform focuses on offering gently-used clothing free from major defects, ensuring that customers receive wearable items in good condition. However, buyers should carefully review item descriptions and photos before purchasing.

thredUP has a return policy allowing customers to return items within a specified timeframe if dissatisfied. Typically, returns can be initiated within 14 days of delivery. The process involves logging into your account, selecting items to return, and following the instructions provided. Refunds are processed after the returned items are received and inspected. Some items, such as final sale products, may not be eligible for returns.

Shipping costs and delivery times depend on your location and chosen shipping method. In the U.S., standard shipping usually takes 3-8 business days, with faster options available at extra cost. International shipping is also available, but delivery may take longer due to customs processes. Shipping fees are calculated based on the total order value and destination, offering multiple options to meet different needs.

To sell clothes on thredUP, order a Clean Out Kit from their website or app. After receiving the kit, fill it with your clothing and accessories and send it back using the prepaid shipping label. thredUP will inspect the items and determine which ones to list for sale. Sellers are compensated either through cash or store credit for accepted items. This process offers a simple way to declutter and earn from pre-loved garments.