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Frequently Asked Questions

What is Baly and what services does it offer?

Baly is an innovative app designed to streamline daily needs by providing both taxi and food delivery services. Users can easily book a ride to their destination or order food from local restaurants. The platform aims to offer a seamless experience by combining transportation and dining options in one app.

How does Baly ensure the safety of its users?

Baly prioritizes user safety through various security measures, including driver background checks, real-time GPS tracking, and an in-app emergency button. Users can also share trip details with family or friends for added peace of mind. The app continually updates its security protocols to maintain a safe environment.

What are the payment options available on Baly?

Baly provides multiple payment options such as credit or debit cards, digital wallets, and cash upon delivery. Its secure payment gateway ensures transactions are processed safely, making the payment process hassle-free.

Can I schedule rides or food deliveries in advance on Baly?

Yes, Baly allows users to schedule rides and food deliveries ahead of time. This is useful for planning your day, like catching an early flight or having dinner delivered at a specific time. Users can select the preferred time and date in the app, and Baly will ensure everything is ready accordingly.

What should I do if I encounter an issue with my Baly order or ride?

If any issues arise with a Baly ride or food order, users can contact the dedicated customer support team via the app's help section. There, they can report problems or request refunds. Baly is committed to resolving concerns promptly to ensure user satisfaction.

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