Instacart is an online grocery delivery service connecting users with personal shoppers who select and deliver groceries from local stores. Users browse the app, choose their items, and schedule a delivery or pickup time. The service aims to provide convenience by saving time and effort in grocery shopping.

Yes, Instacart charges a delivery fee that varies based on the order size and delivery window. Additional service fees and optional tips for shoppers may apply. Instacart Express members can enjoy reduced delivery fees on orders exceeding a certain amount.

Users can specify preferences for each item, such as ripeness level. Shoppers communicate via the app to confirm product substitutions if needed. Customers can review their order upon delivery and contact customer service if there are any quality issues.

Instacart partners with a range of local and national retailers, including grocery stores, pharmacies, and specialty markets. Store availability varies by location. Users can browse the app to see which stores are accessible in their area.

Instacart operates in many cities across the United States and Canada. To confirm availability in your area, visit their website or app and enter your zip code. This will show the participating stores and services available in your location.