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Frequently Asked Questions

What is Grubhub and how does it work?

Grubhub is a food delivery service that connects users with a wide range of local restaurants and eateries. Users can browse menus, place orders, and track their delivery in real-time through the app. It partners with numerous restaurants to provide a convenient way to get meals delivered to your doorstep. The service is available on both Android and iOS platforms.

Is there a delivery fee when using Grubhub?

Yes, Grubhub generally charges a delivery fee that varies depending on the restaurant, the size of the order, and your location. Some restaurants may offer free delivery promotions. Grubhub also offers Grubhub+ membership for a monthly fee, which provides free delivery on orders over a certain amount. It's recommended to check the fee details before confirming an order.

How do I track my order on Grubhub?

After placing an order, Grubhub provides a real-time tracking system to monitor the delivery status. You can see when the restaurant confirms your order, when it’s being prepared, and when the delivery driver is en route. Notifications keep you updated throughout, so you know exactly when to expect your meal.

What payment methods does Grubhub accept?

Grubhub accepts various payment methods including credit and debit cards, PayPal, and sometimes cash upon delivery in certain areas. Gift cards for Grubhub can also be used for payments, offering flexibility. Verify that your preferred payment method is supported in your location.

Can I customize my order on Grubhub?

Yes, users can customize their orders on Grubhub. While browsing a restaurant's menu, you can select specific items and add special instructions or modifications such as ingredient changes, portion sizes, or extra options. This feature allows personalization to meet dietary or taste preferences directly through the app.

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