Fiverr is an online marketplace connecting freelancers offering digital services with potential clients worldwide. Users can browse categories like graphic design, writing, programming, and more. Freelancers list their services as 'Gigs' starting at $5, and clients hire them based on their needs. The platform handles communication, payments, and project management, simplifying collaboration for both parties.

Creating an account on Fiverr is free for both buyers and sellers. However, Fiverr charges a commission on each transaction: a 20% fee for sellers on each Gig sold, and a processing fee for buyers depending on the total purchase amount. Despite these fees, Fiverr remains a cost-effective platform to access a broad range of freelance services.

Fiverr enables users to review and rate freelancers based on their experiences. Before purchasing a Gig, clients should check the seller's ratings, feedback from previous clients, and sample portfolio work. The platform provides a resolution center to handle disputes, and clear communication about expectations helps ensure satisfactory results.

Fiverr accepts multiple payment options including credit and debit cards, PayPal, Apple Pay, and Google Pay. The platform ensures secure transactions through encryption and offers a seamless checkout process where users can select their preferred payment method.

Yes, Fiverr permits order cancellations under specific conditions. If the delivered service does not match the agreed terms, clients can request a cancellation. It is recommended to first communicate the issues with the freelancer. If resolution is not achieved, Fiverr's customer support can intervene to mediate disputes and approve cancellations and refunds when appropriate.