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Frequently Asked Questions

What is Wolt Delivery and how does it work?

Wolt Delivery is a service that connects users with local restaurants, grocery stores, and other vendors to order food and goods directly to their doorstep. Users can browse a variety of options on the app, select items, and place orders for delivery or pickup. The app offers real-time updates on order status and estimated delivery times, ensuring a convenient and user-friendly experience.

Is Wolt Delivery available in my city?

Wolt Delivery is gradually expanding its service areas, but availability depends on your location. To check if Wolt operates in your city, visit their website or download their app and enter your address. The app will automatically indicate whether services are available in your area and list the vendors you can order from.

What payment methods does Wolt accept?

Wolt Delivery provides multiple payment options for user convenience. You can pay using major credit and debit cards such as Visa and MasterCard. In some regions, Wolt also supports other methods like PayPal, Apple Pay, or Google Pay. It's recommended to check the app to see all available payment options in your area.

How can I track my Wolt delivery order?

After placing an order through Wolt, you can track it in real-time using the app. It provides updates on the preparation, dispatch stages, and the estimated delivery time. You can also view the courier's location on a map, and notifications will keep you informed about your order status.

What should I do if there is an issue with my order?

If you encounter problems with your Wolt order, such as incorrect items or delivery issues, contact Wolt's customer support via the app. They offer prompt and effective assistance to resolve issues. Reporting any problems as soon as possible helps ensure quick resolution and satisfaction with the service.

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