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Frequently Asked Questions

What is Wise and how does it work?

Wise, formerly known as TransferWise, is a financial technology company offering international money transfer services. It allows users to send money abroad at the real exchange rate with a small, upfront fee. Wise uses a peer-to-peer system to match currency transfers with other users, helping to avoid high fees typical of traditional banks.

How safe is it to use Wise for international transfers?

Safety is a top priority for Wise. The company is regulated by financial authorities worldwide, including the Financial Conduct Authority (FCA) in the UK. Wise employs advanced security measures such as two-factor authentication and encryption protocols to safeguard user data and transactions, ensuring secure transfer processes.

What currencies can I transfer using Wise?

Wise supports over 50 currencies, making it a flexible option for international transfers. Whether sending money in EUR, USD, GBP, AUD, or other currencies, Wise provides extensive options. The platform continually updates its currency list to meet user needs, offering a broad range of transfer possibilities.

Are there any hidden fees when using Wise?

Wise is transparent about its fees. Unlike traditional banks that may hide charges within unfavorable exchange rates, Wise offers the real exchange rate with a small, upfront fee. There are no hidden charges, so users know the exact cost of their transfer before confirming, making it a cost-effective choice.

How long does it take for transfers to be completed via Wise?

Transfer times with Wise vary depending on currency and payment method. Typically, transfers take from a few hours up to a couple of days. Most transactions are completed within 24 hours. Wise provides an estimated delivery time before the transfer, giving users clear expectations for fund arrival.

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