The JBL Headphones app provides various features to improve your listening experience, including customizable EQ settings, noise cancellation adjustments, and management of multiple JBL devices from one interface. Users can also access firmware updates and personalized sound configurations, making it a versatile tool for audio lovers.

While the app supports a wide selection of JBL headphone models, it is not compatible with all. Users should check the compatibility list on the app's download page or JBL's official website to verify if their specific model is supported, ensuring full utilization of the app's features.

The noise cancellation feature allows users to adjust the level of ambient sound they wish to hear, offering a personalized listening experience. This feature is especially helpful in noisy settings, enabling users to block out unwanted sounds while remaining aware of important alerts or conversations.

Yes, the app can be used offline for basic functions such as adjusting EQ settings and noise cancellation. However, internet access is needed for downloading firmware updates, some app features, and syncing data across devices. Periodic connection is recommended for optimal use.

If the app fails to connect, ensure Bluetooth is enabled on your device and the headphones are in pairing mode. Restarting both the app and your device often resolves connectivity issues. If the problem continues, check for updates or reinstall the app. Consulting the user manual or JBL support may also help.