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Frequently Asked Questions

What is CVS Health app and what features does it offer?

The CVS Health app is an all-in-one healthcare tool that enables users to manage prescriptions, schedule vaccinations, and access a digital pharmacy. It also helps locate nearby CVS stores, manage ExtraCare rewards, and receive personalized health alerts. It provides a convenient way to handle healthcare needs directly from a smartphone.

Is the CVS Health app free to use?

Yes, the CVS Health app is free to download and use on both Android and iOS devices. While downloading and accessing most features are free, users might incur costs for purchasing prescriptions or healthcare services through the app.

How secure is my personal and medical information on the CVS Health app?

CVS Health emphasizes the security and privacy of user data by using advanced encryption technologies. Users can enable additional security features such as fingerprint or facial recognition. The company complies with relevant privacy laws to ensure responsible handling of personal and medical information.

Can I refill prescriptions and schedule vaccinations through the CVS Health app?

Yes, the app allows users to easily refill prescriptions and schedule vaccinations. Users can view prescription history, set medication reminders, and receive refill notifications—all without needing to visit a pharmacy in person.

What devices are compatible with the CVS Health app?

The app is compatible with most modern Android and iOS devices, requiring Android version 5.0 or later and iOS version 11.0 or later. It is optimized for smartphones and tablets, ensuring a seamless experience across devices, provided the device meets these requirements.

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