Poshmark is a social commerce marketplace where users can buy and sell new or gently used clothing, shoes, and accessories. To get started, users create an account, browse or list items for sale, and interact with the community by sharing and commenting on listings to enhance visibility. The platform manages the transaction process, including payment and shipping.

Poshmark offers a secure transaction environment with features like Posh Protect, which guarantees that buyers receive their items as described or receive a full refund. The platform employs encrypted payment methods and has a strong community oversight to prevent fraud and ensure safety. Users are encouraged to communicate within the app for added security.

Poshmark imposes a small fee for each sale to cover operational costs. Sales under $15 incur a flat fee of $2.95, while sales of $15 or more are charged a 20% commission. This fee supports the platform’s services, including customer support and transaction management.

Poshmark simplifies shipping by using USPS Priority Mail. When an item sells, sellers receive a prepaid, pre-addressed shipping label. Items should be shipped within a few days to ensure customer satisfaction. Buyers can track their shipments via the app, ensuring transparency and dependability.

Poshmark generally enforces a no-return policy, as transactions are strictly between individual buyers and sellers. However, if an item is not as described or is defective, buyers can open a case with Poshmark’s support team. The platform investigates and, if necessary, arranges a return and refund to safeguard the buyer’s interests.