Mercari is an online marketplace application that enables users to buy and sell a wide range of new and used items, including clothing, electronics, home goods, and collectibles. Users can list items for sale by uploading photos, setting a price, and writing descriptions. Buyers can browse listings, make purchases, and communicate directly with sellers through the app. The platform facilitates transactions by managing payments and providing shipping labels, making the process secure and straightforward for both parties.

Yes, Mercari implements various safety measures to ensure secure transactions for users. The app features a secure payment system to protect financial information and a ratings and review system to help users make informed decisions based on others' experiences. Additionally, Mercari offers a protection policy that covers purchases if an item is not as described or does not arrive. Nevertheless, users should follow best practices, such as communicating within the app and avoiding external transactions.

Mercari provides a convenient shipping process by offering prepaid shipping labels that sellers can print directly from the app. Sellers can choose from different shipping options based on the size and weight of their items. After selling an item, the seller ships it using the provided label, and tracking information is automatically updated in the app. Buyers can monitor their packages in real time. The platform partners with major carriers like USPS, FedEx, and UPS to ensure dependable delivery.

Mercari levies a selling fee of 10% on the final sale price of an item. Additionally, there is a payment processing fee of 2.9% plus $0.30 per transaction. These fees are automatically deducted from the seller's earnings, with the remaining balance deposited into their account. Sellers should account for these fees when setting prices to ensure they meet their profit goals.

Mercari's return policy generally considers sales final. However, buyers can request a return if an item is not as described, damaged, or incorrect, provided the request is made within three days of delivery. Once approved, the buyer is provided with a prepaid shipping label to return the item. Buyers are encouraged to review item descriptions carefully and ask questions prior to purchase to minimize returns.