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Frequently Asked Questions

What services does the Careem app offer?

Careem provides a comprehensive platform including ride-hailing, food delivery, and other services. Users can book rides easily, order food from multiple restaurants, and utilize the app for payments and essential deliveries. Its goal is to simplify daily life through these diverse offerings.

How can I book a ride using the Careem app?

Booking a ride with Careem is straightforward. Download the app, sign up or log in, set your pickup location, and select your preferred vehicle type. The app will connect you with a nearby driver, providing details about the driver and vehicle, with real-time tracking of the car's arrival.

Is Careem available in my city?

Careem operates in various cities across the Middle East, North Africa, and South Asia. To verify if it's available in your area, visit the app's website or open the app and input your location. The platform is continuously expanding, adding new locations over time.

What payment methods does Careem accept?

Careem offers various payment options including credit or debit cards, cash, and Careem Pay, the digital wallet within the app. These options provide convenience and flexibility, enhancing the overall user experience.

How does Careem ensure safety for its users?

Careem emphasizes user safety by applying strict safety measures such as background checks for drivers, in-app safety features like emergency contacts, ride tracking, and the ability for users to share trip details with trusted contacts for added security.

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