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Frequently Asked Questions

What is OYO: Hotel Booking App and how does it work?

OYO: Hotel Booking App is a mobile application that enables users to easily and conveniently book hotels worldwide. It offers a diverse range of accommodations, from budget to luxury, allowing users to search, compare, and book rooms directly via their smartphones. The app provides detailed information about each hotel, including amenities, prices, and reviews, helping travelers make informed choices. It also supports various payment methods to cater to a global audience.

Are there any hidden fees when booking through the OYO app?

No, OYO aims to be transparent with its pricing. The displayed prices during booking include all applicable taxes and fees, preventing surprises at checkout. However, users should read hotel-specific terms and conditions, which might include additional charges for services like late check-out or extra amenities, to avoid any misunderstandings.

Can I cancel or modify my booking on the OYO app?

Yes, the OYO app offers flexible booking options, allowing users to cancel or change their reservations directly within the app. The cancellation and modification policies depend on the hotel and booking type, so reviewing the specific terms before finalizing is recommended. The process is straightforward, making it easy to adjust plans if needed.

Does the OYO app offer any discounts or promotions?

Yes, the app frequently provides discounts and promotional deals, including percentage discounts, early booking rates, and exclusive offers for app users. Users can check the 'Offers' section regularly or subscribe to notifications to stay updated on deals, which can significantly reduce travel expenses.

Is customer support available on the OYO app if I encounter issues?

Absolutely, OYO provides robust customer support through the app. Users can access FAQs, contact support via chat or email, or call a helpline for immediate assistance. This ensures that any issues related to bookings, payments, or app functionality are addressed promptly to enhance the user experience.

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