DANA Indonesia Digital Wallet is a secure and user-friendly mobile application designed for cashless transactions. It enables users to send and receive money, pay bills, top-up mobile credits, and shop online or offline at partner merchants. Its goal is to simplify financial transactions while ensuring robust security.

Yes, DANA is secure for transactions as it incorporates multiple security layers such as encryption and authentication methods like PIN and biometric verification. It is also regulated by the Indonesian Financial Services Authority, providing extra trust and security.

Funds can be added by linking your wallet to a bank account or credit card. You can also top-up via partner merchants, ATMs, or internet banking. The process is simple, typically completed within the app for user convenience.

Yes, DANA can be used for offline payments at participating merchants by scanning a QR code. This allows quick transactions without cash—just scan, confirm the amount, and pay through the app.

If issues arise, contact DANA customer support through in-app chat, email, or hotline. The app's website also provides a detailed FAQ and troubleshooting guides to help resolve common problems quickly.