Advertisement

Frequently Asked Questions

What is ActiveBuilding and how does it work?

ActiveBuilding is an application created to improve the living experience in residential communities by enabling communication, service requests, and community participation. It connects residents, property managers, and service providers through a unified platform, allowing users to submit maintenance requests, receive community updates, and access amenities easily. The app streamlines property management and fosters a stronger community feeling among residents.

Is ActiveBuilding free to use, or are there any subscription fees involved?

Generally, ActiveBuilding is provided free of charge to residents of participating properties, with costs typically covered by property management. However, users should confirm with their specific property or management team for any potential charges or premium features that might incur additional fees. Most core features are available at no extra cost.

What features does ActiveBuilding offer to enhance community living?

ActiveBuilding provides multiple features to improve community living, including submitting and tracking maintenance requests, viewing and RSVPing to community events, and accessing important property documents. Residents can also communicate with property management and neighbors via the app, receive real-time announcements, and book shared amenities like gyms or conference rooms. These functionalities aim to create a more connected and convenient residential environment.

How secure is my personal information on ActiveBuilding?

ActiveBuilding emphasizes user privacy and data security by implementing strong security measures such as encryption and secure authentication. The app adheres to industry standards to protect personal information and prevent unauthorized access. Users are encouraged to practice good security habits, like using strong passwords and updating them regularly, to further ensure their information remains safe.

Can I use ActiveBuilding on any mobile device?

Yes, ActiveBuilding is available for both Android and iOS devices, making it accessible to a broad user base. It can be downloaded from the Google Play Store and the Apple App Store. The app is designed to be user-friendly and intuitive, providing a seamless experience across different devices. Users should ensure their devices meet the minimum system requirements for optimal performance.

You May Like