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Frequently Asked Questions

What is myVCA and what does it offer?

myVCA is a comprehensive application designed for pet owners to efficiently manage their pet's healthcare needs. It includes features such as scheduling veterinary appointments, accessing medical records, receiving reminders for vaccinations and check-ups, finding nearby VCA hospitals, and obtaining expert advice through the app, making pet care more convenient and accessible.

How can I book a veterinary appointment through myVCA?

Booking a veterinary appointment with myVCA is simple. Open the app, go to the 'Appointments' section, select a suitable date and time, choose your preferred VCA hospital, and specify the required service. Confirmation is sent via email and in-app notifications to ensure a smooth booking process.

Is myVCA available for both Android and iOS devices?

Yes, myVCA is available on both Android and iOS platforms. Users can download the app from the Google Play Store for Android devices and from the Apple App Store for iOS devices. The app is compatible with most smartphones, providing a consistent experience across different operating systems.

Can I access my pet's medical records on myVCA?

Absolutely! myVCA allows you to access your pet's medical records directly within the app. This includes vaccination history, previous appointments, and veterinarian notes, helping you keep track of your pet's health and prepare for upcoming vet visits effortlessly.

What kind of support does myVCA offer if I encounter issues with the app?

myVCA offers comprehensive customer support to resolve any app-related issues. Users can access FAQs, troubleshooting guides, and contact options through the support section within the app. Support is available via email or phone to ensure quick resolution of technical problems.

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