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Frequently Asked Questions

What is the E-PASS Toll App and how does it work?

The E-PASS Toll App is a mobile application designed to facilitate seamless toll payments. It allows users to manage toll accounts, view trip history, monitor balances, add funds, update personal info, and receive notifications about account activity for a hassle-free tolling experience.

Is the E-PASS Toll App available for both Android and iOS devices?

Yes, the E-PASS Toll App is available for Android via the Google Play Store and for iOS via the Apple App Store. Users should ensure their devices meet the system requirements for optimal performance.

How secure is my personal and payment information on the E-PASS Toll App?

The app uses advanced encryption technologies and follows industry-standard security protocols to protect personal and payment data. Regular updates and security patches further enhance security, safeguarding user information.

Can I manage multiple vehicles with one E-PASS account using the app?

Yes, the app allows users to manage multiple vehicles under a single account by adding or removing vehicles, making toll management more convenient for families or businesses with multiple vehicles.

What should I do if I encounter issues while using the E-PASS Toll App?

If you experience issues, first consult the app's help or FAQ section. If problems persist, contact E-PASS customer support by phone or email for assistance. The app may also offer troubleshooting tips and updates to resolve common issues.

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