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Frequently Asked Questions

What services does the iVisa app offer?

The iVisa app provides a comprehensive range of services, including applying for electronic travel authorizations (eTAs), electronic visas (eVisas), and New Zealand Electronic Travel Authorities (NZeTAs). Users can easily navigate and apply for travel documents required for various countries, ensuring a smooth travel experience.

How user-friendly is the iVisa app?

The iVisa app is designed with an intuitive interface, enabling users to easily access and navigate its features. Whether applying for an eVisa or checking application status, the app offers clear instructions and a straightforward process, making it accessible even for users with limited technical experience.

Is my personal information secure with the iVisa app?

Yes, the iVisa app prioritizes user privacy and data security. It employs advanced encryption technology to safeguard personal and payment information. Moreover, iVisa complies with international data protection standards to ensure your information remains secure and confidential throughout the application process.

What is the typical processing time for visas on the iVisa app?

Processing times for visas via the iVisa app depend on the visa type and destination country. Usually, eVisas and eTAs are processed within a few days, but it is recommended to check specific processing times for each country on the app, as some visas may require longer processing due to particular requirements.

Does the iVisa app offer customer support?

Yes, the iVisa app offers comprehensive customer support to help users with any questions or issues. Support can be accessed through chat, email, or phone, and the support team is knowledgeable, responsive, and dedicated to assisting users throughout the visa application process.

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