The app provides a comprehensive platform for managing healthcare needs, including scheduling appointments, viewing test results, renewing prescriptions, communicating with healthcare providers, and accessing medical records to track health over time and prepare for doctor visits.

Yes, it is designed with strong security and privacy measures, complies with healthcare regulations like HIPAA, encrypts data, and uses secure login to protect personal health information.

While some basic features may be accessible offline, a stable internet connection is generally required to use the app effectively, especially for viewing real-time test results or messaging healthcare providers.

Ensure you have the latest version installed, try restarting your device or reinstalling the app, and if problems persist, contact Sutter Health's technical support for assistance.

Yes, it is available for both platforms via the Google Play Store and Apple App Store. Make sure your device meets the minimum system requirements for optimal performance.