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Frequently Asked Questions

What is the purpose of the TQL Carrier Dashboard app?

The TQL Carrier Dashboard app is designed to simplify logistics operations for carriers by enabling easy load management, real-time shipment tracking, and instant updates on delivery status. It also provides tools for efficient communication with brokers to ensure a smooth transportation process.

Is the TQL Carrier Dashboard app free to use?

Yes, the app is free to download and use. While basic functionalities are free, users should be aware of potential data charges from their mobile providers if they use mobile data extensively instead of Wi-Fi.

What features does the TQL Carrier Dashboard app offer?

The app includes features such as load management, shipment tracking, real-time communication with brokers, access to payment information, uploading necessary documents, and receiving notifications about load statuses. These features aim to improve carrier operational efficiency.

How secure is the TQL Carrier Dashboard app for handling sensitive information?

The app emphasizes user security by using strong encryption protocols to protect sensitive data. Regular security updates are provided to counter potential threats. Users are advised to keep their app updated and use secure passwords to enhance data security.

Can I use the TQL Carrier Dashboard app offline?

While many features, such as real-time tracking and communication, require an internet connection, some functionalities like viewing previously downloaded documents are accessible offline. For optimal use of all features, a stable internet connection is recommended.

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