My Doctor Online (NCAL Only) is a mobile app tailored for patients in Northern California who are members of the Kaiser Permanente healthcare system. It enables users to conveniently manage their healthcare needs from their smartphones. The app is exclusively available to Kaiser Permanente members in Northern California, providing access to medical records, appointment scheduling, and direct communication with healthcare providers.

To schedule an appointment with My Doctor Online (NCAL Only), users need to log into the app with their Kaiser Permanente member ID and password. After logging in, they can go to the appointments section, select the type of appointment, choose a preferred date and time, and confirm the booking. The app also offers reminders and notifications to help users remember their appointments.

Yes, My Doctor Online (NCAL Only) provides secure access to medical records. Users can view their health history, lab results, and other important medical information after logging in. This feature allows patients to have all necessary health information readily available, which is useful during consultations or emergencies.

The app includes a comprehensive prescription management system, allowing users to refill prescriptions, view current medications, and set reminders for medication intake. This helps ensure proper medication adherence and easy management of prescriptions without visiting a pharmacy.

Yes, the app offers strong customer support options. Users can reach support directly via messaging or phone calls within the app. There are also FAQs and help sections to assist with common questions and issues, providing a smooth and user-friendly experience.