Token Transit is a mobile app that simplifies public transportation by enabling users to buy and use bus and train tickets directly from their smartphones. Users can select their city and transit agency, choose their fare, and securely pay through the app. The app then generates a digital ticket that can be shown to drivers or scanned at terminals, eliminating the need for physical tickets or cash.

Token Transit is accessible in many cities across the United States and Canada. To check if your city is supported, visit the Token Transit website or search within the app by entering your city or zip code. The list of supported cities updates regularly, so even if your city isn’t currently listed, it’s worth checking periodically.

Token Transit places a high priority on the security of users' payment data. The app uses encryption and secure payment gateways to protect your credit or debit card details. It also does not store your payment information on your device, reducing the risk of unauthorized access. Users can trust that their transactions are safe and secure.

While an internet connection is required to purchase tickets and access certain features, once you've downloaded your ticket, it can be used offline. This allows you to show your ticket to transit officials without internet access, which is especially helpful during connectivity issues during your commute.

If you have problems with your ticket or payment, Token Transit offers customer support to help resolve issues. You can contact support through the app's help section or via email. Support teams are generally responsive and aim to resolve problems promptly, ensuring a smooth experience. Keeping your app updated can help prevent potential issues.