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Frequently Asked Questions

What is the REI Co-op app and what can I do with it?

The REI Co-op app is a versatile tool for outdoor enthusiasts that offers a seamless shopping experience for outdoor gear and apparel. Users can browse a wide range of products, view detailed product information, and make purchases directly from their mobile devices. It also provides exclusive member benefits, sale alerts, and access to REI’s expert advice and outdoor tips, making it an essential companion for outdoor exploration.

Is the REI Co-op app free to download and use?

Yes, the REI Co-op app is free to download on both Android and iOS platforms. Users can access features such as browsing outdoor gear, viewing exclusive member deals, and getting expert advice at no cost. Purchasing products involves standard retail prices, and membership is required to unlock certain discounts and benefits.

Do I need to be an REI member to use the app?

While basic functionalities of the app can be used without being an REI member, becoming a member provides additional benefits. Members enjoy exclusive discounts, dividends on purchases, and access to special events. Membership involves a one-time fee, offering long-term savings and perks for frequent shoppers and outdoor lovers.

How can I manage my REI membership and rewards using the app?

The REI Co-op app enables members to easily manage their membership and rewards. Users can check their dividend balance, view purchase history, and receive personalized recommendations based on shopping habits. The app also sends notifications about exclusive member sales and events, helping members maximize their benefits and stay informed of upcoming opportunities.

What are the key features of the REI Co-op app that enhance the shopping experience?

The REI Co-op app enhances shopping with features such as easy navigation through product categories, detailed product descriptions, and high-quality images. Users can save favorite items to wishlists, compare products, and read customer reviews to make informed decisions. The app also supports easy checkout, order tracking, and provides notifications about shipping updates and special promotions.

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