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Frequently Asked Questions

What is Fresha and how does it work?

Fresha is a popular application designed for booking beauty and wellness appointments. It enables users to browse a wide range of salon and spa services, compare prices, and book appointments directly within the app. Users can read reviews from other customers to make informed choices. The app is user-friendly and aims to simplify the management of beauty appointments.

Is Fresha free to use for customers?

Yes, Fresha is completely free for customers. There are no hidden fees or subscription costs associated with booking appointments through the app. Customers can download the app, explore available services, and book appointments at no charge, making it a convenient tool for managing beauty and wellness needs.

Can I cancel or reschedule appointments on Fresha?

Yes, Fresha allows users to cancel or reschedule appointments directly via the app. Customers can access their booking details and choose to modify or cancel their appointments. However, it is important to review the cancellation policy of the specific salon or spa to avoid potential charges.

What types of services can I book through Fresha?

Fresha offers a broad range of services related to beauty and wellness. Users can book appointments for haircuts, facials, massages, manicures, and more. The app features a diverse selection of salons and spas, ensuring users can find the right service provider to suit their needs.

How can I ensure the quality of services booked through Fresha?

Fresha helps ensure service quality by providing customer reviews and ratings for each listed service provider. Users can read these reviews to assess previous customer experiences. Additionally, Fresha verifies its partners to uphold high standards, assisting users in making well-informed booking decisions.

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