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Frequently Asked Questions

What features does the Starbucks México app offer?

The Starbucks México app offers several convenient features, including mobile ordering to order and pay for drinks and food in advance, allowing customers to skip the line. It also enables users to locate nearby stores, monitor their Starbucks Rewards points, and receive exclusive offers and promotions directly through the app.

How can I earn and redeem Starbucks Rewards using the app?

Earning Starbucks Rewards with the app is straightforward. Purchases made with a registered Starbucks Card or via the app earn Stars, which contribute toward free drinks and food. Rewards can be redeemed by applying Stars during in-store checkout or through the app. The app tracks your Stars and notifies you of your rewards and current offers.

Is it safe to use my credit card on the Starbucks México app?

Yes, the app employs advanced security measures to safeguard your personal and payment information. All transactions are encrypted, and regular updates ensure high security standards. Users are advised to create secure passwords and enable two-factor authentication for added protection.

Can I customize my orders through the Starbucks México app?

Absolutely! The app provides a detailed customization feature, allowing you to personalize your orders by selecting options such as size, type of milk, number of shots, and additional flavors or toppings. This ensures your beverage is prepared exactly to your preferences every time.

What should I do if I encounter an issue with the Starbucks México app?

If you experience any problems with the app, start by checking the FAQ and help section within the app for common troubleshooting tips. If issues persist, contact Starbucks customer service via the app or their official website. Support is available to resolve technical problems or assist with account-related questions.

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