Frequently Asked Questions
What is ReSound Smart 3D and who should use it?
ReSound Smart 3D is an all-in-one app designed for users of ReSound hearing aids. It enables users to customize their hearing experience by adjusting sound settings, managing accessories, and receiving remote support from their hearing care professional. The app is suitable for individuals who want to control their hearing aid settings easily and enhance their auditory experience.
How do I connect my ReSound hearing aids to the Smart 3D app?
To connect your ReSound hearing aids to the Smart 3D app, ensure Bluetooth is enabled on your device. Launch the app and follow the on-screen instructions to pair your devices. This typically involves selecting your hearing aid model and allowing the app to search for nearby devices. Once your hearing aids are detected, confirm the connection for seamless operation.
What features does the ReSound Smart 3D app offer?
The ReSound Smart 3D app provides various features to improve your hearing experience. These include personalized sound adjustments, a sound enhancer for different environments, a 'Find My Hearing Aids' tool, remote fine-tuning by a hearing care professional, and battery status monitoring for optimal device usage.
Is the ReSound Smart 3D app compatible with all smartphones?
The ReSound Smart 3D app is compatible with most iOS and Android devices. However, it is recommended to verify the system requirements on the app's download page to confirm compatibility with your specific smartphone model. Keep your device's operating system updated to ensure the best experience.
How can I get support if I encounter issues with the ReSound Smart 3D app?
If you face problems with the ReSound Smart 3D app, support options include troubleshooting guides and FAQs available within the app's help section. You can also contact your hearing care professional for personalized assistance. Additionally, ReSound offers customer support through their official website and helpline for further help and technical support.
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