The HiSense Smart TV Remote app is compatible with most HiSense Smart TVs and works with both Android and iOS devices. Users should verify the specific TV model compatibility on the app's description page before downloading.

To set up the app, ensure your Smart TV and mobile device are connected to the same Wi-Fi network. Download the app from Google Play Store or Apple App Store and follow the on-screen instructions to pair it with your HiSense TV, typically by entering a pairing code displayed on your TV screen.

The app provides basic remote control functions like adjusting volume and channels, along with advanced features such as voice commands, keyboard input for searching, and quick access to apps like Netflix and YouTube, enhancing your TV management experience.

The app is generally free to download on Android and iOS. Some advanced features or ad-free experiences may require in-app purchases or subscriptions. Review the app details and costs in the marketplace before downloading.

If issues arise, try troubleshooting steps such as restarting the app, ensuring both devices are on the same network, and checking for updates. If problems persist, consult the app's help section or contact HiSense customer support. Keeping the app updated and clearing cache can also resolve issues.